Store Policy – Terms and Conditions (UK)

Entity: Evolve Skateboards UK – Mobocom Ltd (Company No. 08653456)
Address / Service Centre: Unit A, Kingsfield Close, Northampton, NN5 7QS, United Kingdom
Website: www.rideevolve.co.uk
Email: support@rideevolve.co.uk
Phone: 01604 962022

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Important Safety Information

Congratulations on your purchase. Evolve Skateboards are high-performance products designed for experienced riders. Please read all information below before use.

Before Riding

• Always wear a helmet and appropriate safety equipment.

• The board may lose braking or power at any time due to battery depletion, signal interference, or electronic malfunction. Ride at speeds that allow safe stopping without power.

• Obey all local laws and ride only where permitted.

• High-speed modes are powerful and sensitive. Use cautiously and only within your ability.

• Do not ride when fatigued, unwell, or under the influence of drugs or alcohol.

• Do not ride in adverse weather conditions.

• Always respect pedestrians.

• Regularly inspect and maintain your board.

Warnings

• Water exposure: Boards are not waterproof. Water damage is not covered by warranty.

• Abuse: Jumping, curb drops, impacts or misuse are not covered by warranty.

• Riding involves inherent risk of serious injury or death.

• Hills require the ability to control speed without electronic braking.

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Sale Terms

1. Making a Contract with Us

Order

When You place an Order, You make an offer to purchase Products from Us.
We may accept or reject Orders at Our discretion, including where Products are unavailable or incorrectly listed.

If accepted, We will confirm once full payment is received.

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2. Title and Risk

Title passes when full payment is received.
Risk passes when Products are dispatched to You.

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3. Delivery

Delivery dates are indicative only. Dispatch confirmation will be provided.

Subject to clause 5, We are not responsible for loss or damage arising from:

• incorrect delivery details supplied by You;

• damage incurred once Products are dispatched to Our courier;

• seizure or destruction under import laws.

If delivery fails, additional charges may apply.

On receipt, You must inspect Products immediately and notify Us of damage or missing items within two (2) days.

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4. Money-Back Guarantee (Change of Mind)

We offer a 14-day change-of-mind return in accordance with UK law.

Returned Products must:

• be unused and in as-new condition;

• include all original components;

• follow Our return instructions.

Return postage is at the Customer’s expense. Refunds exclude shipping and reasonable administrative costs.

We may refuse refunds for misuse, damage, or failure to follow procedures.

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5. Faulty Products

Faulty Products are handled in accordance with Our Warranty Policy, which is incorporated by reference.

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6. Returns, Repairs and Transit Risk (IMPORTANT)

Returns in Transit – Risk and Liability

When Products are returned to Us for service, warranty assessment, repair, inspection, refund or exchange, the following applies:

1. Customer Responsibility
   You remain fully responsible for the Product until it is physically received by Us.

2. Packaging
   Products must be packaged securely and suitably for transit, preferably in original or equivalent protective packaging suitable for high-value electronic goods.

3. Courier and Insurance
   You should use a tracked and insured courier.
   We are not liable for any loss or damage occurring during return transit, including (without limitation) loss or damage caused by inadequate packaging, courier handling, theft, or misdelivery.

4. Courier Acceptance
   A courier’s acceptance of a parcel at collection does not transfer liability to Us, nor does it confirm that the Product was suitably packaged.

5. Convenience Collections
   Where We assist by arranging a courier collection, this is provided as a convenience only. Risk and responsibility remain with You unless expressly agreed otherwise in writing.

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7. Limitation of Liability (UK Statutory Rights)

Our Products come with statutory rights that cannot be excluded, including under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

Nothing in these Terms excludes or limits those rights.

Subject to mandatory law:

• Our total liability is limited (at Our option) to repair, replacement, or refund of the Purchase Price.

• We are not liable for indirect or consequential loss.

• Nothing limits liability for death or personal injury caused by negligence, fraud or misrepresentation.

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8. Safety Disclaimer and Indemnity

Use of Our Products involves inherent risks.

By purchasing or using Our Products, You:

• accept all risks associated with use;

• agree to comply with all safety guidance and applicable laws;

• indemnify Us for loss or damage arising from misuse, unlawful use, or Your acts or omissions.

This indemnity does not apply to the extent loss is caused by Our negligence.

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9. Intellectual Property

All intellectual property remains Our property. You may not alter or remove branding or trade marks.

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10. Costs and Taxes

You are responsible for all applicable taxes, duties and charges.

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11. General

• Governed by the laws of England and Wales.

• Courts of England and Wales have jurisdiction.

• We may subcontract services.

• If any provision is unenforceable, the remainder continues.

• These Terms form the entire agreement.