Terms and Conditions (UK)

Entity: Evolve Skateboards UK – Mobocom Ltd (Company No. 08653456)
Address / Service Centre: Unit A, Kingsfield Close, Northampton, NN5 7QS, United Kingdom
Website: www.rideevolve.co.uk
Email: support@rideevolve.co.uk
Phone: 01604 962022

Congratulations on your purchase! Evolve Skateboards are an exciting product and will provide you endless fun, please read ALL the information below before you begin using your board.

Please read the following before riding your board:

• Always wear a helmet and other safety equipment when riding the board.
• Your board can lose brakes and power during your ride at any time due to low battery on the skateboard or remote, or due to electrical or other interference with the wireless connection. Ride only at speeds that allow you to stop safely without power or brakes.
• Always obey and check local road rules and other applicable laws for where you can ride. Do not ride on busy roads with line markings.
• The fastest speed modes are powerful and the trigger is highly sensitive. Be gentle with the trigger control and ride only to your ability. Start slowly in these modes for both braking and acceleration.
• Do not ride if you are fatigued, unwell or under the influence of drugs or alcohol.
• Do not ride in adverse weather conditions.
• Always respect pedestrians by stopping and allowing safe passage.
• Maintain your board in good working order. Regularly check/tighten all screws and nuts; clean bearings (including the drive gear bearing) to ensure safe performance.

Warning message

• Avoid water: the board is not waterproof. Water ingress can damage electronics, bearings and other components and is not covered by warranty.
• Abuse: do not jump the board, ride off gutters/curbs, smash into hard objects, or drop-start. Rough handling/misuse is not covered by warranty.
• Riding always carries risk of serious injury or death. Read all instructions, safety messages and warnings.
• Hills: you must be competent to control speed and direction without electronic brakes in the event of malfunction or failure.

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Sale terms

Making a contract with us

Order

1. When You place an Order with Us for one or more Products, You are making an offer to buy those Products from Us.
2. We may accept or reject an Order in Our sole discretion and nothing in this agreement requires us to supply Products which are unavailable or incorrectly listed (including pricing errors).
3. If We accept Your Order, We will provide access to Our payment gateway for payment of the Purchase Price in full. We will send a confirmation email when We have received the full Purchase Price and agree to sell the Product to You.

Title and risk

4. Title passes when You pay Us the full Purchase Price. Risk passes when Products are dispatched to You.

Delivery

5. We will endeavour to deliver to the address in the Order (or request a third party to do so). Dispatch will be confirmed by email. Any delivery dates are indicative only and not binding.

Acknowledgement

6. You acknowledge and agree that:
   1. images of Products on packaging and the Website are illustrative only;
   2. Products may vary from images;
   3. Products shown assembled may require assembly by You; and
   4. while We try to be accurate, subject to clause 5 We make no warranty about the accuracy of Product information.

How to place an order

1. Use the Website to place an Order by selecting Products and adding to your basket, or visit Our place of business during business hours.
2. Shipping charges shown at checkout are estimates and may change once Your Order is accepted under clause 1.3.
3. Promotional prices apply only during the stated period and may be extended, withdrawn or amended at Our discretion.
4. After acceptance under clause 1.3, changes may not be possible or may incur charges/delays for which We are not responsible.

Delivery

1. Unless collecting in person, Products will normally be dispatched within one (1) week of Your Order date (excluding pre-orders). Estimated delivery dates are indicative only and may change. Your Order may arrive in multiple deliveries.
2. Subject to clause 5, We are not responsible for loss/damage arising from:
   1. incorrect shipping address on Your Order;
   2. failure of Your Order to arrive in merchantable condition due to damage incurred from dispatch to Our shipping agent; or
   3. seizure or destruction under import laws/practices of Your country.
3. If Your Order is returned to Us due to failed delivery, We may charge an additional re-delivery fee.
4. On receipt, You must immediately inspect Products. If damaged or missing components, notify the driver at delivery and Us within two (2) days. Subject to clause 5, We will assess any warranty claim per clause 4.

Money back guarantee

1. We offer a 14-day money back guarantee. Without limiting clause 5, if You are not satisfied and the Product is in the same as-new condition, We may at Our discretion accept a refund request under this clause 4.
2. Contact Us within 14 days of receiving Your Order for a return authorisation number. We will refund the Purchase Price less shipping and reasonable administrative costs once We receive and accept the Product under clause 4.3.
3. We may refuse a refund if the returned Product differs from the Product delivered, shows signs of misuse, or procedures are not followed. Rejected Products will be returned at Your cost.
4. If purchased through a retailer, please contact the retailer first regarding their returns policy. Subject to clause 5, We cannot authorise refunds on behalf of retailers.
5. Return postage costs for change-of-mind returns are at the customer’s expense.

Faulty Products

6. We apply the terms in Our Warranty Policy, which are incorporated by reference.
7. The Warranty Policy is available on the Website.

Limitation of liability (UK statutory rights)

1. Our Products come with statutory rights that cannot be excluded under UK law, including the Consumer Rights Act 2015 and (for distance sales) the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If You are a consumer purchasing for non-resale purposes, You may be entitled to a repair, replacement, price reduction or refund where the Product is not of satisfactory quality, fit for purpose or as described.
2. Your statutory rights are in addition to any rights provided by Us. Nothing in this agreement seeks to modify or exclude Your statutory rights under UK law.
3. Subject to clauses 5.5 and 5.6, Our liability for any loss or damage, however caused (including negligence), is limited, at Our election, to:
   1. the Purchase Price paid for that Product; or
   2. resupply of that Product.
4. The limitation in clause 5.3 is an aggregate cap for all claims.
5. Subject to clause 5.6, We are not liable for any consequential or indirect loss however caused.
6. Nothing limits/excludes liability for death or personal injury caused by Our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited/excluded under UK law.

Safety disclaimer and indemnity

1. Even with proper equipment and experience, sporting/outdoor activities remain inherently risky.
2. By purchasing/using Our Products, You accept the risks involved, including but not limited to sprains, broken bones, paralysis or death, and risks from weather, terrain, maintenance, non-compliance with traffic laws, or use while impaired.
3. Our Products are high-performance machines and must not be used by anyone under 16. ALWAYS WEAR A HELMET AND APPROPRIATE SAFETY EQUIPMENT.
4. Use Products only per Our manuals, guidelines and recommendations.
5. Use Products only in accordance with applicable laws/regulations/standards.
6. You are liable for, and indemnify Us against, loss or damage (including legal costs) in connection with:
   1. Your use of the Products;
   2. personal injury or death in connection with use of the Products;
   3. breach of laws/regulations/standards arising from Your purchase, use or possession;
   4. property damage in connection with storage or use; or
   5. Your acts/omissions (negligent or otherwise).
7. The indemnity:
   1. applies to the extent loss/damage is attributable to You; and
   2. does not apply to the extent attributable to Our acts/omissions.
8. To the maximum extent permitted by law, We are not responsible for loss/damage arising from customer-performed parts replacement/fitting.
9. Each indemnity is continuing and it is not necessary for Us to incur expense before making a claim.

Intellectual property

1. Nothing in this agreement grants You any intellectual property rights (including copyright, trade marks, patents, designs or trade secrets) in Us or Our Products.
2. Do not remove, deface or alter trade marks or brand names on Our Products or packaging.

Costs and taxes

1. You must pay all applicable taxes, duties, VAT, government charges and similar (including fines, penalties and interest) imposed in the United Kingdom or overseas in connection with this agreement and its performance.

General

1. The laws of England and Wales govern this agreement.
2. Each party submits to the non-exclusive jurisdiction of the courts of England and Wales.
3. You must not assign/novate Your rights/obligations without Our prior written consent.
4. We may subcontract Our obligations.
5. If any clause (or part) is illegal or unenforceable it may be severed; the remainder continues in force.
6. This agreement supersedes all previous agreements on its subject matter and embodies the entire agreement.
7. We are not liable for failure or delay to the extent caused by a Force Majeure Event or Your act/omission.

Limitation of liability (definitions)

1. In this agreement:
   1. “Consequential Loss” includes: loss of revenues; loss of reputation; loss of profits; loss of actual or anticipated savings; loss of bargain; indirect loss; lost opportunities (including opportunities to contract with third parties); and loss or damage in connection with third-party claims against You.
   2. “Force Majeure Event” means any occurrence or omission outside a party’s control and includes products not being available, third-party supplier/service failure, natural disaster, war, insurrection, riot, civil commotion, act of public enemies, national emergency, epidemic or quarantine restriction, confiscation, nationalisation, requisition, expropriation, prohibition, embargo, government order, supervening law, strike, lock-out, stoppage, labour dispute or labour shortage.
   3. “Order” means an order under clause 1.1 for the supply of Products.
   4. “Product” means the goods available for sale from Us.
   5. “Purchase Price” means the purchase price and cost of delivery for a Product as specified by Us.
   6. “Warranty Policy” means Our warranty policy included with a Product and available on the Website.
   7. “We”, “Us” or “Our” means Mobocom Ltd trading as Evolve Skateboards UK.
   8. “Website” means www.rideevolve.co.uk, operated by Us.
   9. “You” or “Your” means a customer who orders Products from Us.

Interpretation

1. The meaning of any general language is not restricted by any example, and the words “includes”, “including”, “such as” or “for example” (or similar) do not limit what else might be included.
2. No rule of construction applies to the disadvantage of the party preparing these terms.
3. A reference to a party is to You or Us; a reference to the parties is to both.

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Contact: For questions about these Terms, please contact support@rideevolve.co.uk or call 01604 962022.